Optima Tax Relief clients have the right to services of the highest industry standard.
Optima Tax Relief clients have the right to clear expectations on our two-phase process.
Optima Tax Relief clients have the right to honesty in all communication with clear and easy to understand language.
Optima Tax Relief clients have the right to receive a full and thorough investigation of their past, current, and potential tax issues.
Optima Tax Relief clients have the right to have their concerns heard and addressed promptly on any issue they have.
Optima Tax Relief clients have the right to clear, logical communication that empowers them to make informed decisions.
Optima Tax Relief clients have the right to expect confidentiality in all matters pertaining to their case.
Optima Tax Relief clients have the right to the smoothest and most innovative client experience available in the industry.
Optima Tax Relief clients have the right to speak to the person assigned to their case or receive a response within 24 hours.
Optima Tax Relief clients have the right to be treated like an individual, not a number.